The topic in this episode is customer and lead nurturing… but when we tell you it turned into a mini-MASTERCLASS on the narratives that we tell ourselves as pet business owners and what we should really be focusing on, we’re not kidding… this one is PACKED with powerful knowledge.
Our guest today is Pet Boss Mastermind member Kevin Neglia of Barkfield Road in East North Point, New York.
Kevin is an entrepreneur who runs multiple businesses with his wife, Gabriella. They found themselves in the pet industry as their passion for their own pet collided with a unique opportunity to purchase the pet boutique they frequented… and just wait until you see what they’ve done with it since then!
Kevin has a unique, FUN, and effective approach to business. In this episode, he shares:
✨ The importance of nurturing leads and his very detail-oriented approach that can transform your business’s customer base and profitability.
✨ How to leverage technology and data to personalize the shopping experience and further nurture customer relationships.
✨ How to flip the narratives you might be telling yourself as a business owner so that you regain CONTROL of your destiny.
✨ What the power of community has done for him, his business, and his growth mindset.
✨And so much more!
Kevin is a testament to the power of community, leadership, and strategic thinking in the pet industry. Go ahead… snag some of his ideas for your own pet business. He believes in community over competition, so he doesn’t mind at all.
Want to join the same Mastermind that helped Kevin grow his business even more? We are accepting applications for the Pet Boss Mastermind™ NOW! Learn more and apply here.
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