Episode 127 | Dedicated To Our Friends Up North: A Look Inside The Canadian Pet Industry

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Did you know– Pet Boss Nation’s Canadian audience is one of our MOST engaged audiences?

So to our Canadian listeners– this one’s for YOU!

And if you’re not listening from Canada, you’ll want to tune in anyway. This episode will not only teach you so much about the Canadian pet industry, but it’ll also give you actionable takeaways no matter where you live!

Candace is headed to Canada for her first Canadian pet industry trade show in just a few weeks– the Connect Pet Trade Expo! So it’s great timing for us to chat about the amazing pet industry in Canada, some differences between the Canadian market and the U.S. market, and so much more.

Listen in to learn:

🍁 The importance of offering value in the Canadian market, including participating in loyalty programs and more.

🍁 How going the extra mile to earn loyalty versus assuming it will set your pet business apart and enhance your customer’s experience.

🍁 The pending arrival of online giants further and further North and strategies to keep your customers loyal and engaged.

🍁 The pride Canadian pet businesses take in locally-made products, creating an unmatched strong sense of community amongst retailers.

🍁 The importance of embracing technology, telling a compelling brand story, and creating a seamless customer experience across ALL platforms.

🍁 And more!

Here’s to our friends up North bossing their pet businesses. Let’s dive in so we can learn and grow TOGETHER. 🫶

View Transcript

Mentioned on the Show

Other Resources

Pets Canada – Trade Association

News Articles

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Episode 127 | Dedicated To Our Friends Up North: A Look Inside The Canadian Pet Industry

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