Episode 105 | The Pet Boss Mastermind Success Series: Building Leaders Who Care About Your Customers
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Today’s guest is a powerhouse female entrepreneur in the pet industry (so imagine how honored we are to have her as a Pet Boss Mastermind member!)
Catherine’s pet business, Canine Crews, has been revolutionizing pet care in the Chicago area since 2010– but before that, Catherine worked in the steel industry. One thing has always remained the same, no matter which industry she conquers– her involvement in groups of like-minded business people!
In part one of our Pet Boss Mastermind Success Series, Catherine speaks in-depth on a topic that has helped her be less involved in the day-to-day running of her pet business:
Focusing on the development of her employees.
✨ Why stepping away from your business can give you the fresh air and brain reset you need to come back and make more informed and enlightened decisions.
✨ How closely focusing on your team makes all the difference in your customers’ experience.
✨ How to empower your team members to pursue in-house leadership opportunities.
✨ The background work that goes into building a team of confident employees you trust enough to run your business.
✨ Some mistakes turned into learning opportunities that Catherine experienced along the way, like how she funded her pet business when first opening.
✨ Why Catherine joined the Pet Boss Mastermind and how it’s played a role in her continuing mindset growth (and therefore success in her pet business!)
✨ And so much more!
See? Told you she’s a powerhouse! You will learn SO much from Catherine, so listen in!
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